Service Policy
General Service Policies
Hevron Labs
Legal Name: Amazing Shine Group, LLC
Location: Doral, Florida 33178
Last Updated: [04/07/2025]
1. Introduction
These Service Policies outline the general guidelines under which Hevron Labs offers its services to clients and collaborators. By contracting any of our services, the client acknowledges having read, understood, and accepted these terms. We reserve the right to update these policies at any time, with notice provided to our clients through our official communication channels.
2. General Description of Services
Hevron Labs provides professional services in the following areas:
Graphic Design and Branding
Ads Management
SEO (Search Engine Optimization)
Website, E-commerce, and Landing Page Development
Social Media Management (Community Management)
Email Marketing, SMS Marketing, and WhatsApp Marketing
Chatbot Creation and Implementation
Automation with Artificial Intelligence
Business and Strategic Consulting
Visual and Multimedia Content Creation
Return on Investment (ROI) Metrics Analysis
Photography, Video, and Professional Editing Services
UX/UI Design
Services can be contracted in two modalities:
Individual projects with a defined scope
Monthly memberships with recurring deliverables
3. Scope and Limitations
All services offered are subject to a previously defined scope of work, which will be established in a formal proposal or work document.
Hevron Labs does not guarantee specific results such as numerical growth in sales, followers, or web traffic, as these depend on multiple factors beyond the agency's direct control.
We reserve the right to decline service requests that go against our values, ethical principles, or that violate local, state, or federal laws.
4. Client Responsibilities
The client agrees to:
Provide all information, materials, and feedback required to execute the services.
Respond promptly to requests that may affect project delivery.
Meet deadlines for approvals, reviews, or revisions to avoid delays.
Failure to meet these responsibilities may affect delivery times and service quality, without generating any liability for Hevron Labs.
5. Intellectual Property
All materials created by Hevron Labs (including but not limited to: graphic designs, ad pieces, web development, written content, campaigns, multimedia content, and automation structures) will remain the property of Hevron Labs until the project is completed and full payment has been received.
Once both conditions are met, the rights for commercial use and exploitation of the materials will be transferred to the client. However, Hevron Labs will retain shared copyright over said materials and reserves the right to use them as part of its professional portfolio, work samples, case studies, and promotional content on social media, website, and marketing materials—unless the client expressly requests otherwise in writing before the project begins.
If the client wishes for the project to remain confidential and not be publicly displayed, this must be formally requested via email or specified in a clause within the service agreement.
6. Governing Law
These policies are governed by the laws of the State of Florida, United States.
Any dispute arising between the client and Hevron Labs related to the services will be resolved in accordance with these laws and, if necessary, through the competent courts of Miami-Dade County.
7. Policy Updates
Hevron Labs reserves the right to modify these policies at any time. Updated versions will be published on our website and, if applicable, directly communicated to active clients.
Continued use of our services after a policy update implies automatic acceptance of the changes.
For any questions or inquiries regarding this policy, please contact our legal department at: